JackpotCity

JackpotCity Casino Canada Review (2023)

Thinking of trying your hand at an online casino in Canada? Our team has spent hours reviewing and testing numerous sites. Here, we’ll provide our complete review of JackpotCity Casino for Canadians.

Read on to learn more about JackpotCity, its products, and whether this is the right gaming platform for you.

About JackpotCity Casino

JackpotCity Casino is a licensed and certified Canadian online gaming platform.

It offers an array of online casino games. JackpotCity casino games have an average payout of 96%.

Aside from the desktop version, mobile and app versions of JackpotCity are also available. These platforms help to meet the needs of those who prefer to play on-the-go.

One of the reasons JackpotCity is so popular is due to its unique features. Sign up bonuses and loyalty programs are only some of the benefits available to JackpotCity customers.

Responsible gaming is also important to JackpotCity. The company promotes responsible gaming by including tools that allow users to play within their means.

JackpotCity is owned by Digimedia Limited Casinos. Digimedia Limited Casinos was founded in 2010 and is based out of Malta.

This online gaming company owns the following casinos:

• JackpotCity Casino
• 7 Sultans Casino
• Red Flush Casino
• Euro Palace Casino
• Lucky Nugget Casino
• Vegas Palms Casino

All casinos owned by Digimedia Limited are powered by Microgaming software. Microgaming software boasts safe and secure games that are guaranteed to be free from viruses and malware.

JackpotCity History

JackpotCity Casino was established in 1988. The online casino aimed to make the magic of Las Vegas more accessible by bringing it to players at home.

Throughout its history, JackpotCity Casino has adapted to players’ needs in the following ways:

• Produced more online games
• Offered promotions to players
• Provided safe and secure banking options

Security and Safety

Playing online at JackpotCity Casino is safe and legal. SSL encryption technology is used to safeguard players’ personal and financial information.

SSL encryption, also known as Secure Sockets Layer encryption, is a security feature that inhibits hackers from gaining access to sensitive information.

Licenses and Regulation

JackpotCity Casino is licensed by the Malta Gaming Authority (MGA) and the Kahnawake Gaming Commission. It is also certified and audited annually by eCOGRA (eCommerce Online Gaming Regulation and Assurance).

Licensing, eCOGRA certification and annual auditing ensure that games are safe and fair. This provides players with peace of mind when using JackpotCity.

The Malta Gaming Authority is a regulatory body that governs gaming in Malta. The MGA holds online casinos accountable for ensuring a safe and legal gaming environment.

The Malta Gaming Authority ensures the following:

• Minors are protected
• Vulnerable persons are protected
• Players’ rights are upheld
• Responsible gaming is promoted
• Illegal activity via online casinos is impeded
• Quality control of games is provided

The Kahnawake Gaming Commission has been around since 1999. The commission is responsible for regulating online and land-based gambling from and within the Mohawk Territory of Kahnawake. It is based out of Quebec, Canada.

Being licensed by a recognized licensing body ensures that JackpotCity is regulated. Licensing guarantees the following:

• Banking transactions are secure
• Sensitive personal and financial information is protected
• Payouts are timely
• Random Number Generator software is used to maintain fairness

eCOGRA is also known as eCommerce and Online Gaming Regulation and Assurance. eCOGRA is a UK-based regulatory body that was established in 2003.

• eCOGRA focuses on three main things including:
• Ensuring fairness in online gaming
• Protecting players
• Holding gaming operators accountable

JackpotCity Casino Products

JackpotCity Casino offers an array of products, including:

• Online casino games
• Mobile casino
• Live casino

JackpotCity uses two game providers to bring gaming software to their customers. These providers include:

• Microgaming - desktop and mobile games
• Evolution Gaming - live games

Microgaming, also known as MGS, is the online gaming software provider for JackpotCity’s online and mobile games.

Microgaming was founded in 1994. The company first focused on online gaming software. Later, in 2004, they entered the mobile gaming software arena as well. Microgaming is headquartered in Douglas on the Isle of Man.

Microgaming offers several gaming products including:

• Casino games
• Mobile games
• Poker
• Sportsbooks
• Live dealer, etc.

Some of Microgaming’s most well-known games include:

• Jurassic World
• Game of Thrones
• Book of Oz
• Immortal Romance, and more
• Evolution Gaming

Jackpot Casino also uses Evolution Gaming for their live casino games. Evolution Gaming is a business to business company that provides live casino services. The company was founded in 2006 and is headquartered in Riga, Latvia.

Evolution Gaming hosts an array of live casino games, including:

• Roulette
• Craps
• Blackjack
• Baccarat
• Poker, and more

Games Offered

JackpotCity Casino offers over 500 different casino games. This includes:

• More than 400 different online slots
• 34 blackjack games
• More than 70 table games

With so many options, there is a game for every player, at every level, on JackpotCity.

Some of the most popular games offered by JackpotCity include:

• Slots
• Table games
• Video poker
• Blackjack
• Baccarat
• Bingo
• Scratch cards, etc.

As an added perk, JackpotCity remembers your most frequent and recently played games. This way you can quickly and easily play your favourites.

Registering for JackpotCity

Registering for JackpotCity is simple.

1. Navigate to their website, mobile site or app.
2. Click the “register” button and enter the necessary personal information.
3. You will need to provide the following: First and last name, address & contact information (email, telephone, etc.)

Once you have registered, you will receive a welcome email. This email will include confirmation and information about sign up bonuses.

JackpotCity Mobile

JackpotCity is also mobile-friendly.

The mobile version can be logged into the same way you would log in on a laptop or desktop computer.

JackpotCity’s mobile platform has been programmed to work optimally on mobile devices. This means that graphics and other game features will be clear and functional.

JackpotCity Casino is compatible with the following device operating systems:

• Android
• iOS

JackpotCity App

Do you enjoy mobile gambling but prefer to use an app rather than a web browser? Consider downloading the JackpotCity app.

To utilize JackpotCity’s mobile app, just download it onto your device and sign in as you would on the desktop version.

The JackpotCity app is available on the following devices:

• Apple
• Blackberry
• Nokia
• Samsung, etc.

Unique Features

There are many aspects of JackpotCity that make it one of the best online casinos in Canada. Some of the key perks of using JackpotCity include:

• Superior customer service
• Multiple payment options
• Sign up bonuses
• VIP program

Superior Customer Service

Customer service is an important feature for any company or website. Being able to contact someone quickly is even more important when you are gambling and have money on the line.

JackpotCity Casino makes it easy to seek help by maintaining 24/7 customer service. They also offer support in several different languages.

You can connect with JackpotCity customer service via the following methods:

• Email
• Live chat

Multiple Payment Options

Simple deposits and withdrawals are also important when it comes to online gaming. JackpotCity offers several different payment methods, which make depositing and withdrawing money easy.

Some of the payment options offered by JackpotCity Casino include:

• Credit/Debit card
• Interac
• Trustly
• iDebit
• Prepaid cards, and more

These options are especially accessible for Canadians. Therefore, placing a wager and cashing out your winnings is simple.

Sign Up Bonuses

JackpotCity offers up to $1,600 in sign up bonuses for new customers.

To receive this bonus, you must deposit $400 for your first four deposits. JackpotCity will match each $400 deposit, up to $1,600. All deposits must be a minimum of $10.

This bonus also has a wagering requirement of 70x. This means that you must bet your $1,600 bonus money 70 times before withdrawing it.

VIP Program

JackpotCity Casino has a Loyalty Program that rewards frequent players and offers exclusive bonuses.

Benefits of the Loyalty Program include:

• Bonuses
• Free spins
• Daily specials, and more

There are several levels to the Loyalty Program. These levels include:

• Bronze - 0 to 2,499 points
• Silver - 2,500 to 11,999 points
• Gold - 12,000 to 49,999 points
• Platinum - 50,000 to 124,999 points
• Diamond 125,000+ points
• Privé - invite only

Each time a bet is placed, points are accumulated. Accumulating points helps you work towards the next level. The higher the level, the greater the benefits.

New players begin at Bronze. However, after your initial deposit, you are rewarded with 2,500 points and immediately move up to Silver.

Minimum play requirements are necessary to maintain each level. This encourages users to play more to gain the benefits of each loyalty level.

Keep in mind, some games earn more points than others.

Responsible Gaming

To uphold a responsible gaming environment, JackpotCity has put the following regulations in place:

• Restriction of underage customers - players must be of legal gambling age in their jurisdiction. If computers are shared among household members, access restriction is available. This ensures only those of legal age are accessing online gaming.
• Ability to lock your account - JackpotCity allows players to lock themselves out of their accounts. This is meant to help players step away from gambling if it becomes problematic. During a lockout period, JackpotCity also ensures that promotional material is not sent to the player. Players can choose to self-exclude anywhere from 24 hours to six months.
• Deposit limits - to prevent overspending, players can set daily, weekly, and monthly deposit limits.

Aside from these measures, JackpotCity also provides contact information for various gambling addiction resources on their website.