Virgin Casino

Virgin Casino US Review (2023)

Numerous online gambling casinos exist on the internet, but quite a few have appealing features and services to entertain players' gambling needs and ensure satisfaction. Virgin Casino has a history as one of the first casinos in New Jersey, after launching in 2014.

Gamesys, a reputable gaming company, bought the casino in 2013 from Virgins Enterprises Limited. Virgin partners with land-based Tropicana Atlantic City Corp in New Jersey. The casino features slots, keno, poker, table games, an assortment of bonuses and promotions, 24-hour customer service, various payment options, and a mobile app.

However, it only has an online presence in New Jersey, and for now, only players in the Garden City have access to enjoy its gambling services. This review gives you thorough details of everything you need to know about Virgin Online Casino. From their games to cash bonuses and more.

In Which States Is Virgin Casino Legal?

Virgin casino is only accessible to New Jersey players. The casino is legal in New Jersey and is licensed and regulated by the New Jersey Division of Gaming Enforcement. Players who are not physically present in New Jersey are restricted from playing by the casino's geolocation feature.

This is likely to change, and perhaps soon, it will expand its reach to other states. Virgin casino has plans to increase its online presence across the U.S. however, there is a need for proper planning by the operator. Here are the legal states where you would find Virgin online casino products:

New Jersey

• Launched in NJ: January 2014
• Available Products: Online Casino Games
• Land-Based Partner: Tropicana Atlantic City Casino & Resorts
• Regulated by: New Jersey Division of Gaming Enforcement
• Notes: The platform is only accessible to residents in New Jersey dwellers.

What is Next for Virgin Casino?

Despite having an online presence for more than a decade, little has been done to expand its reach beyond New Jersey. Arguably, the site has a quality game selection, but adding sports betting to its platform would give it an edge over competitors.

Conceivably, Virgin casino would be looking towards adding a sportsbook and increasing their online presence in other states in the U.S.

Virgin Online Casino Review

Owned by a reputable game software company, the Virgin Casino features over 300 quality games handpicked from the world's best software providers such as NetEnt, IGT, WMS, High 5 Games, etc. 

The game library includes many slot games, table games, poker machine games, 90 balls bingo games, and many others.  If you prefer high roller games, the platform has a community jackpot with spectacular promotions.

The site offers one of the best RTP (Return to Player) values on games, especially blackjack and video poker. RTPs are pretty different for each game. Virgin casino offers excellent RTP as high as 98%. 

Virgin games collections include:

• Table games like Roulette, Blackjack, Video Poker
• Slots games like Golden Goddess, Texas Tea
• 90 ball bingo
• Video Poker, e.g., Deuces Wild

The site also features exclusive games from the Virgin Casino and other casinos in New Jersey. Such as

• Virgin Tiki Totem
• Virgin Deal or No Deal.
• Hi-Lo
• Keno
• Pai Gow Poker

The live casino section is something to experience. There's a lobby for monthly and daily free games, which awards players with free spins. Users love it because it creates an atmosphere that is similar to a brick-and-mortar casino.

Players can also play demo versions of games to familiarise themselves with the platforms and games. This gives you a chance to try out a game before you put your money on it. Also, users earn coins from the demo, but they cannot be converted to money nor withdrawn.

Virgin Online Promotions & Features

Virgin Casino deserves applause for its bonuses and promotions. New members at the platform are welcomed with a specific number of free spins or bingo tickets. This bonus comes with a promo code and a 30 days expiry time. With the bonus offer, users get to begin their gaming adventure.

There are other promotions for regular players like the Plus benefits. We will discuss these promotions below.

Community Jackpot and VIP Program                          

Virgin casino jackpot is a game-changer compared to jackpot wins of other online casinos. When a player wins a jackpot, other players who had played within the hour get a pie from the community reward. Players can win up to $10,000 in a jackpot win.

Virgin casino also rewards players with points that they can trade for bonus cash. Each V-point equals $0.1, and a player must have up to 20 V-points to cash out.

Apart from those mentioned above, the platform also gives different promotional offers that keep gamblers glued to the platform. Such as

• Special Monthly Prize
• Box bonanzas and offers
• Seasonal gifts
• Referral bonus
• Free spins
• Birthday bonuses

The casino does not display the criteria to qualify for most promotions. This is because they want users to qualify naturally, without any influence. However, we believe that players who make Virgin casino their primary gambling app would, in no time, qualify for every promotion.

We would always advise that users always check out the playthrough requirement before they accept a bonus offer. Often, users race to grab the offer without any consideration of the requirements. We have discovered that most users would not claim such an offer in the long run.

The playthrough requirement can be found in the terms and conditions. Some casino experts would refer to that document as to where the devil lives.

Virgin Casino Customer Support

Customer support can either make or sink an online casino. A bad customer experience would lead to users leaving bad reviews and ratings on a casino. This could leave a casino dry despite the great bonus offers, game library, and other features.

Virgin Casino has friendly and effective customer service available 24 hours for seven days. You can choose any of its different service options. You can either engage in a live chat or call the toll-free line. There's an informative FAQ section that has answers to essential questions.

Before you pick up your phone to call or use the live chat, ensure you have gone through the FAQs. We discovered that some complaints most new users would have had been sorted out in that section. However, if you have more complex questions, feel free to use the communication channels available.

Customer service options include:

• Email: On-site form
• Live chat: 24 hours
• Toll-Free line: 844-737-7616
• FAQ Section.